In order to practice STEP's core value of "customer oriented", we can effectively understand the product needs and feedback of customers. On September 2nd, Chen Huafeng, Vice President and General Manager of Electrical Control System Business Division of STEP, Wang Gaojian, general manager of Overseas Business Department of STEP and other relevant business leaders visited KLEEMANN Elevator (China) Co., LTD in Kunshan City.
KLEEMANN is a European elevator company founded in Greece in 1983. This visit is to the branch of KLEEMANN in China, which is an important customer with long-term cooperative partnership with STEP's overseas business department.
In nearly ten years of cooperation, STEP and KLEEMANN have established a good cooperative relationship, and the products have been trusted and recognized by customers. KLEEMANN's elevator sales have been increasing year by year, and whole elevators equipped with STEP elevator control system have been distributed in Europe, Australia, the Middle East and Southeast Asia markets. In this visit, Vice President Chen Huafeng gave detailed answers to the questions raised by customers one by one, and instructed the person in charge directly to do his best to meet the needs of customers by optimizing supply chain and improving internal efficiency. Wang Gaojian and the customer representative also carried on the active communication and exchange on the future new cooperation project. The two sides vowed to further strengthen cooperation for mutual benefit.
Under the situation of severe epidemic situation at home and abroad and the shortage of raw materials, STEP has always adhered to the customer-centered purpose, delivered products on time and with high quality, provided high-quality after-sales technical services, and won the unanimous praise of new and old customers overseas. In the future, we will continue to strengthen communication with overseas customers, deepen the cooperative relationship between the two sides, and win new opportunities in the market.