STEPAS800 series high-voltage frequency converters have been exported to Thailand, Uzbekistan, Japan, Ukraine and other countries since 2008. For more than ten years, the stable operation of frequency converters has laid a foundation for the expansion of STEP high-voltage products in overseas markets.
STEP has recently signed a contract with a new distributor for the application of natural gas pumps, including several high voltage inverter systems. The equipment debugging is supported by STEP remote technology, and the agent completes the debugging independently. This project marks the successful application of STEP high voltage inverter equipment in the market again, and provides technical reserves for agents.
Overcome the influence of environment and time difference, and complete the remote debugging task with quality and quantity
Due to the local cold geographical and climatic characteristics, customers require that our frequency converter can automatically control the start and stop of the cooling fan according to the ambient temperature, and realize the low-energy cooling scheme with the help of the ambient temperature. STEP service engineers and R&D engineers responded immediately and developed personalized fan control scheme to guide the customer to upgrade the intelligent temperature measurement control of the inverter cooling fan, meeting the customer's technical requirements beyond expectations.
In the equipment debugging, STEP engineers should first overcome the influence of time difference, so the working time is adjusted to the zero of Beijing time. In order to ensure the smooth progress of debugging, STEP's service engineers and sales representatives also worked out a perfect debugging guidance process in advance.

In the application of high voltage inverter in the natural gas project, the terminal customer is remote. STEP engineers use test bench to record video and other methods to verify the various functions needed to be realized, so as to reduce the time of on-site debugging of agent engineers and avoid functional errors affecting the debugging progress.
Through the joint efforts of both sides, the project debugging was finally successfully completed. The agents and end customers were excited about the completion of all technical indicators on site, and they recognized and thanked STEP for its efficient and convenient remote debugging service and local technical guidance.


The advantages of AS800 series of STEP high voltage inverter in the application of water pump system:
1. Energy saving control
Maximize the utilization of electric energy, automatically adjust the operating frequency according to the requirements of working conditions, and save energy and reduce consumption.
2 Flexible drive
Start smoothly and without impact, accelerate the start according to the set S curve, avoid the mechanical impact and the current impact on the power grid brought by the power frequency straighten-up.
3 Reduce loss
Prolong the service life of equipment, frequency conversion drive water pump to run in the best operating power zone, reduce the maintenance of mechanical damage workload.
4. Reduce Noise
After the conversion, the motor running speed is obviously slowed down, so the noise of water pump running is effectively reduced.
New coronavirus in wanton spread around the world, in order to meet the overseas customers of the product at the time of the new service demand, STEP service engineers for training, overseas agents and partners will be customer-focused service concept to every corner of the world, the remote debugging is the process of a training of agents, In the future, STEP will provide more easy-to-use and high-quality products to provide strong power for more industrial customers.

